Professional
websites.
One simple
monthly price.

The monthly price brings the agreed website design and build, managed hosting, SSL, backups, routine security care, maintenance and plan-based support together as one service. The initial 12-month term allows the design and launch cost to be spread across manageable monthly payments. Your package price is fixed during that term. After it, the service continues monthly with 30 days’ written notice. Foxden Web is not currently VAT registered, so VAT is not currently added.

No. An enquiry, conversation or preview does not place an order, start a subscription or create a payment obligation. Foxden Web will discuss your requirements and send a written proposal or service summary. A contract begins only after you accept it in writing. Payment arrangements are then established through a secure Stripe-hosted process. Debit and credit cards can be accepted, monthly services use an agreed recurring payment arrangement, and add-ons or separately quoted work can be invoiced separately. Foxden Web does not ask you to send card details through the enquiry form, email, proposal or PDF.

The preview is supplied on a separate temporary address, so it does not affect your current website, domain, hosting or search visibility. It shows the agreed design direction and may contain placeholder content. The full scope, final content, revisions and launch arrangements are completed after you accept the proposal.

A core page is a main customer-facing page such as Home, About, Services, Gallery or Contact. Privacy and Terms pages do not use the launch-page allowance. Routine text, image and existing-content changes are included within the managed service and are not counted individually. Straightforward pages that reuse the existing design can often be handled through the monthly service after review. Major redesigns, substantial new sections or new functionality may need a separate agreed scope.

You provide the facts, any existing text or notes, and images you want to use. I review and lightly edit your wording, and can help shape an initial draft from your notes where needed. You check and approve the final text. Extensive new copywriting or image creation is discussed and agreed separately before work begins.

You can give notice at any time. During the initial term, an early exit may require the applicable declining setup-recovery balance because Foxden supplied the initial website without a normal standalone build fee. The maximum starts at £240 for Basic, £480 for Standard or £900 for Pro and falls after each paid monthly payment until it reaches £0 after month 12. Foxden will not also demand every remaining subscription payment solely because you leave early. After the initial term, the service can be ended with 30 days’ written notice.

Your domain, branding, supplied content, customer and mailbox data and existing intellectual property remain yours. An ordinary handover can include a reasonable customer-specific website export or transfer where technically available. During the initial term, outstanding invoices, the applicable declining setup-recovery balance and quoted technical handover work may apply. After month 12, the setup-recovery balance is £0 and the transferable customer-specific website is not subject to another arbitrary purchase price. Foxden retains reusable templates, components, tools and methods. Exclusive ownership of that reusable framework is a separate, individually quoted intellectual-property buyout.

One ordinary new domain registration and renewal are included while your managed package remains active, and the domain remains yours. Basic includes one standard Foxden-managed mailbox with 5 GB storage; additional standard 5 GB mailboxes are £5 per month each. Standard and Pro include business mailboxes for your agreed requirements, with 5 GB per mailbox. We confirm the number and addresses before setup. Webmail, reasonable domain configuration and a simple device setup guide are included. If a mailbox approaches its limit, additional storage can be arranged without charge where it fits within the existing hosting allowance; larger requirements are quoted separately. Premium email platforms, plugins and other third-party subscriptions are charged separately and approved before purchase.

You may not need to rebuild from scratch. Every incoming website receives a technical assessment. WordPress websites will normally be easier to transfer, while custom and non-WordPress websites are assessed individually. Existing faults, unsupported technology or licence problems may require separately quoted work, and Foxden Web cannot promise to support every platform. Migration and ongoing management are quoted after assessment. Where WordPress is not suitable, a custom managed solution can be considered based on the scope and support requirements.

Support covers the website, hosting, domain configuration, maintenance, security care and agreed website changes included in your package. First-response targets are one, two or three working days depending on the package; they are not guaranteed resolution times. Routine support is normally Monday to Friday, excluding England and Wales bank holidays. It is not a 24/7 helpdesk and does not cover devices, office networks or general IT support. Questions, support requests and complaints use hello@foxdenweb.co.uk.